Frequently Asked Questions

Testing the MQTT and HTTP Alarmserver v2 API.

Testing the MQTT and HTTP Alarmserver v2 API.

In this guide, we will show you how to perform IPv6 port activation on your AVM Fritzbox.

Can you please check the triggered alarms in MQTT?

I have been trying to use the 2K cameras with the IoBroker for days now. The cameras all appear with its tree in the IoBroker, but unfortunately all variables are always null. If I want to set a value, I can, but it does not arrive in the camera.

The CGI examples mentioned in the documentation under `ptzmove` unfortunately do not work with my IN-9420 2K+.

Is there already an update or a description of how the 9420 can also be integrated into blue iris?

I want to embed my cameras live video in a web page. Is it possible to access the live video without having access to the web user interface?

How can I verify that the correct header is being used by my camera's alarm server in Node-RED?

All 2K+ WQHD models now allow you to set custom headers for Alarmserver Request.

How can I use go2RTC for your Cameras Live Video in Home Assistant, ioBroker and Node-RED?

How do I set up a 2fa authentication and password recovery for my camera?

Unfortunately we can't get the IN-9408 2K+ POE recognized with ONVIF, none of the programs from the wiki recognize the camera. What can we do?

Is it possible to trigger a recording with a smarthome system through the MQTT interface?

Are there any MQTT topics that are updated automatically in an interval?

Is it possible to use MQTT to control my camera from my webpage?

I cannot update my camera via it's web user interface because our firewall restricts the internet access. What URLs and ports does the camera need to be open to perform online updates?

Can I see if a software update is available for my camera and trigger the update by sending a MQTT update

Is it possible to trigger this alarmserver test via the MQTT interface?

I am using RabbitMQ in my smarthome and want to connect my INSTAR 2k+ WQHD IP MQTT camera.

I installed my MQTT camera according to your guide in ioBroker. But now I do use the MQTT Adapter as my primary MQTT Broker - not as a MQTT Client. And I am unable to update Command Topics through the ioBroker object tree.

Every time my camera switches to black&white night mode the live video in OBS stops.

What special characters are allowed for the camera account username and password ?

How can I use the the ioBroker MQTT Adapter as the Alarmserver of my WQHD 2k+ Camera?

How can I use the the ioBroker Simple RESTful API Adapter as the Alarmserver of my WQHD 2k+ Camera?

How can I add my WQHD 2k+ cameras MJPEG Stream or snapshot to my ioBroker Vis dashboard?

Since a Windows update or a change in my graphics card from NVIDIA, I only see my Instar Cameras as a black image.

I am using OpenHab in Docker and tried to add my camera using the ipcamera binding. But I am unable to access the video stream or snapshot.

Using the OpenHab IPCamera Binding to connect your camera.

Using the OpenHab IPCamera Binding to connect your camera.

I have a 9008 and 9408 in operation. With the 9008, I have always been able to use an Apache proxy to assign an arbitrary domain to the MJPG stream. Is it generally no longer possible to use the stream via proxy?

Despite, as I think, correct inputs, I get no contact to the cam. Is there perhaps a back door to establish contact from my Linux PC?

I want to connect my camera to Apple Homekit but it always fails. Is there a way to access the corresponding error log?

I have integrated my camera into the Synology Surveillance Station. However, Synology tells me that when areas are coupled, there is no alarm notification to the SSS. How to solve the problem?

I want to use my camera to notify my smarthome and home alarm system if it spots an intruder.

How can I view my h265 video recordings with the windows media player?

I am getting too many false alarms during the night with my IN-9408 2k+ WQHD. But there is no issue during the day. What am I doing wrong?

How to adjust the Motion Detection Areas of my WQHD Camera for an optimal Result?

How does the image quality of the new 2k+ WQHD line compare to the old Full HD cameras?

I want to use my IN-9408 2k+ with the new Version of Home Assistant. How can I add my cameras live stream to the Home Assistant dashboard?

I want to use my IN-9408 2k+ with the new Version of Home Assistant. The camera MQTT Broker supports the new MQTTv5. How can use this interface to control my camera?

I want to use my IN-9408 2k+ with the new Version 3 of Node-RED. The camera MQTT Broker supports the new MQTTv5. How can use this interface to control my camera?

I want to use my IN-9408 2k+ with the new Version 3 of OpenHAB. The camera MQTT Broker supports the new MQTTv5. How can use this interface to control my camera?

I want to use my IN-9408 2k+ with the new Version 3 of OpenHAB. The camera MQTT Broker supports the new MQTTv5. How can use this interface to control my camera?

I want to use my IN-9408 2k+ with the new Version 3 of OpenHAB. The camera MQTT Broker supports the new MQTTv5. How can use this interface to control my camera?

I want to use my IN-9408 2k+ with the new Version 3 of OpenHAB. The camera MQTT Broker supports the new MQTTv5. How can use this interface to control my camera?

I want to use my IN-9408 2k+ with the new Version 3 of OpenHAB. The camera MQTT Broker supports the new MQTTv5. How can use this interface to control my camera?

I want to use my IN-9408 2k+ with the new Version 7 of ioBroker. The camera MQTT Broker supports the new MQTTv5. How can use this interface to control my camera?

Since I received my new 5G router I am no longer able to access my camera over the internet using the INSTAR P2P UID.

I want to use my cameras FTP service to upload alarm recordings and snapshot series to my Linux Server (Raspberry Pi).

My web space provider Strato recently deactivated the FTP service that I was using for my alarm recording. Can I still upload my videos using the INSTAR WQHD camera series?

I want to use my cameras FTP service to upload alarm recordings and snapshot series to my Linux Server (Raspberry Pi).

I want to use my cameras FTP service to upload alarm recordings and snapshot series to my Linux Server (Raspberry Pi).

I want to use my cameras FTP service to upload alarm recordings and snapshot series to my Linux Server (Raspberry Pi).

I want to use my own TLS certificate when connecting my INSTAR WQHD camera to my Mosquitto 2 broker. But because I only use a local domain I cannot use a service like Let's Encrypt to generate it. Is it possible to generate my own CA certificate?

Use the official Docker image to set up your FHEM Server.

Use the official Docker image to set up your FHEM Server.

Wie kann man die QNAP Container Station nutzen, um die Kerberos Kamera Software zu nutzen ?

How to use QNAP Container Station to use Shinobi CCTV software ?

How to use QNAP QuFTP server to store alarm recordings of the camera?

How can I use my cameras PIR sensor to trigger motion alarms instead of of using the internal motion detection?

Hello, is there a way to run the instar Vision 2.7 software as a service on a Windows Server 2019? Otherwise I have the problem that the recording does not run when the server has restarted at night.

Is it possible to save the camera positions in the PTZ control in the Synology and create the tour? The best thing would be to save the zoom setting per position. And then only move to the positions at certain times or run the tour the whole day by schedule.

I have more than 3 simultaneous accesses to my camera and am reaching the limit. How can I use the InstarVision Windows software to get indirect access to the camera?

If the camera's WebUI starts to behave strangely in all your browsers - for example after an update - you should take a look at the browser developer console.

I have an Instar9020s from you and have the problem that positions that I save are not approached correctly after a while. The positions are completely different from the ones that were saved. What could be the reason for this?

When high definition videos of large sizes are opened in VLC Media Player—the HD video doesn’t play perfectly at all times. The HD video freezes and skips a few frames while the audio plays perfectly.

I have several INSTAR cameras in operation. Now only one 9020 has an alarm siren. Is it possible that when the motion sensor of the other 9020 is triggered, the alarm of both cameras is activated?

I want to use the cameras PIR sensor to switch on motion detection area 1 and couple the area with the PIR sensor. Now, only when both - the PIR and Area1 - are triggered, I want to switch on an external light in front of my house.

I am using a MQTT/Zigbee/Z-Wave Sensor and I want to display it's readout as an overlay over my camera's video feed. Is it possible to add a data stream to my camera's video image?

I see two notches next to the lense. Is the lense adjustable? And what does the symbol on the right mean? Is that an on/off switch?

I don't see any ONVIF trigger events from the camera to the BlueIris Server. The triggers are fired on the camera, images are saved to the SD card, but the server only gets the video/audio stream without triggers.

Mosquitto now offers a management dashboard with version 2. How can I install the broker and use it with my camera and Node-RED?

Mosquitto 2.0 MQTT Broker with Management Dashboard

I found your instructions for integrating the video stream into the Node-RED Dashboard. The new Full HD cameras now support a HTML5 video stream. Is it possible to use it directly in Node-RED?

Was bedeuten die Remove Einträge im Logbuch?

Which software can I use to edit my video recordings?

How do I create a time lapse image from my photo series?

Hello, I have integrated my camera Blue Iris and would like to use the preset positions. The PTZ control via Blue Iris works completely and with all options, only the saved positions cannot be accessed.

The web user interface of my full HD camera offers a lot of function - I am afraid that I am a little bit lost trying to set it up.

The hardware wdr mode can lead to a blurry image. This is why I found it is best to deactivate the mode after sunset. Is there a way to automate this?

My last idea now was to try to install the firmware via the SD card - if that is possible?

My last idea now was to try to install the firmware via the SD card - if that is possible?

How can I activate the HTML5 / h.264 Videostream on my Full HD camera? Can I use it in full-screen resolution?

After Updating to the newest webUI I noticed that I no longer have audio in Safari. Both Firefox and Chrome work without any issues.

After the update I noticed that that the video is no longer running smooth in my main web browser and I no longer have audio in my other browser.

Is it possible to control my Full-HD Pan&Tilt camera with a Python script so that it follows moving objects?

With the InstarVision 2.6 Windows software, right-clicking on the video leads to a full screen mode. If you have more than one monitor connected to your PC, the full screen will always open on the first monitor. Is it possible to run this full screen mode on one of the other monitors?

I installed my MQTT camera according to your guide in ioBroker. But I ran into an issue when adding camera controls to my visualization. It works, as long as I am only using the ioBroker Vis. But when I open the WebUI or use the InstarVision mobile app those controls do not react to it. For example I deactivate a Motion Detection Area through the webUI but they are still shown as active in Vis.

The showed how to add buttons and switches to Homebridge so that I am now able to to control my camera through Homebridge in my Homekit App on my iPhone. Is it possible to combine this with Node-RED to be able to write small scripts and automation ?

I want to add my cameras live video to the ioBroker Visualization. But adding the Snapshot or MJPEG Stream URL to an Image or iFrame Element doesn't seem to be very stable. The stream often stops and cannot be restarted.

After I switched completely to MQTT in the meantime, I switched off the alarm server on my 9008. This had the effect that the idle interval was deactivated. As a result, umpteen MQTT messages came in the event of movement / alarm. I think the setting of an idle interval would also make sense with MQTT.

For remote recording, I want to connect to an IN-8015 camera using an INSTAR DynDNS address within Surveillance Station Software

I want to make sure that my MQTT network uses TLS encryption. How do I have to configure my camera and the Homey MQTT Client to accomplish that?

I found your guide to use the INSTAR (HTTP) Alarmserver. Wouldn't it make more sense to publish those events through the MQTT service that every Full HD cameras offers? This way I would be able to be sure that every alarm event is registered by my Homey.

I found your guide to use the INSTAR (HTTP) Alarmserver. Wouldn't it make more sense to publish those events through the MQTT service that every Full HD cameras offers? This way I would be able to be sure that every alarm event is registered by my ioBroker installation.

Is it possible to use Node-RED to have my Full HD pan&tilt camera follow moving objects ?

I found your guide to use the INSTAR (HTTP) Alarmserver. Wouldn't it make more sense to publish those events through the MQTT service that every Full HD cameras offers? This way I would be able to be sure that every alarm event is registered by my smarthome system.

I found your guide to use Homebridge with INSTAR cameras. But this only works with Full HD cameras that have the MQTT interface. Is it possible to connect INSTAR HD cameras to Homekit as well?

How can I use the INSTAR alarm server with ioBroker?

How can I use the INSTAR alarm server with ioBroker?

I want to switch my cameras Alarm Areas through the INSTAR MQTT Interface but I don't understand how to use the corresponding MQTT Topic.

The are so many different MQTT Topics for my camera. Which one of them do I need for my smarthome user interface - the Status, Command or RAW Topic.

I installed my MQTT camera according to your guide in ioBroker. But the adapter connection status does not switch from yellow to green. I checked the log file and it seems that the adapter cannot connect to the MQTT broker on my camera:

I installed my MQTT camera according to your guide in ioBroker. But now I do use the MQTT Adapter as my primary MQTT Broker - not as a MQTT Client. And I am unable to update Command Topics through the ioBroker object tree.

I installed the IP Camera Binding in OpenHAB 2.5 and I cannot get the camera snapshot to show up in the OpenHAB PaperUI.

I installed my MQTT camera according to your guide in ioBroker. But now I am unable to access my cameras web interface. The camera no longer accepts my login.

How do I use a custom SSL certificate for the INSTAR MQTT Broker with Home Assistant?

How do I use a custom SSL certificate for the INSTAR MQTT Broker with Node-RED?

How do I create a custom SSL certificate for the INSTAR MQTT Broker under Windows 10?

I see some kind of banding in my video image

How can I use my 720p camera with ioBroker?

I am wondering which of the 5905 or 5907 cameras I should buy?

The alarm has already worked once after I got the camera about 2 weeks ago and then immediately installed the latest firmware.

Use Node-RED to connect your INSTAR IP camera to the IFTTT online service.

One of my cameras does not work anymore, I do not get any network connection.

Frequently Asked Questions to INSTAR Products and general Network and Smarthome Topics.

Camera API control for developers

I consider which of the cameras 5905 or 5907 I should buy?

Where do I find the SD card in my IN-9020 Full HD?

Can the camera reach over the internet?

Is it possible to integrate the camera image in a website?

Can the camera reach over the internet?

How the alarm input works.

I want to switch external light sources with my cameras.

Why do you not see so much of the room with the camera?

Audio channel with buzzing sound

Can I trigger an alarm with a microphone?

Although the WLAN signal is perfect, the connection often breaks off.

Can the camera be photographed from inside to outside through a window?

Can I use a larger SD card with my camera?

Need a camera without a trunked cable

Does the camera have an API with which I can tapped the current picture by curl etc.?

Can the camera be turned off by app?

Can you also mount the device on the ceiling?

Cloud storage is full.

How are the connections made weatherproof?

The connection to the camera breaks off again and again.

DS Lite connection from Unitymedia

Can the camera be turned off by app?

Can the camera nightvision LEDs be deactivated?

Is it possible to disable the alarm with the app?

Can I disable the black&white Night Mode?

Can you turn off the PIR sensor?

Can I enter a different email address for the notification for each cam?

Is it possible to disable the WLAN?

I noticed that not all alarm events arrive on the server via ftp.

Full HD Camera with a blurry image

Why am I getting a flood of false alarms at night?

Password protected is the cam so determined you can also set up a guest kick to the then can look if I want?

Is it possible to install a heater on the camera?

I do not quite understand how the push service works. Do I need an internet connection?

What is the advantage or improvement of the IN-8015 Full HD to the 6014 HD?

What is the advantage or improvement of IN-9008 Full HD to 5905 HD?

Can the camera be operated with the Synology Surveillance Station?

What kind of IP protocol IP4 or IP6 does the camera work with?

Are the IR LEDs visible?

What is the range of the IR sensor and the IR illumination?

Is it necessary to install the camera on the PC or is the app for the smart phone also sufficient?

InstarVision 2.1 Beta herunterladen

How long is the video recording after motion detection?

After starting the camera, the clock and the picture will stop after a while

Does the camera have a mjpeg stream? I want to embed them in the third-party app ...

The microphone is buzzing.

Nothing to recognize in the night.

Can the camera approach a certain position after a motion detection?

Nothing to recognize in the night.

Alarm input and output was saved or see this wrong?

Camera does not switch to night mode.

Camera does not send any pictures, although according to my settings all are correct.

Is it possible to use the camera outdoors?

Is the tilt and swivel mechanism really quiet - do not want to scare my child in the nursery?

How do I create a port forwarding in my router?

What size does the connector plug of the power supply?

What do I have to do, so that the camera informs me via push message?

Can I configure the cam so that it sends baby messages as push messages via the Internet, but access to the picture only through a VPN or inside the home network?

The SD card is installed in the camera, so I have to take it out every time to access the records?

The SD card disappears again and again.

What happens if the SD card of the camera is full?

Do I have to purchase a license to use the software?

Is it possible to switch off the flashing LED, switch off the status light?

Can the camera be connected to a switchable power outlet or lose its settings?

Does anyone have experience with the in-8015hd and the synology surveillance station?

Up to what temperature range is the camera specified?

In the night shots is a white ring and the picture is out of focus.

Is it also possible to use third-party apps for control?

I am looking for a camera with intercom function.

Can I communicate with the camera with Grandpa without turning on the computer?

I want to switch external light sources with my cameras.

What is the filesize a HD camera records?

Is it possible to permanently save the video picture with sound via ftp?

How does the camera react to heat, cold, sunshine, can it rust?

Which W-LAN and frequency standards does the camera support? Also 5 Ghz?

Are all functions available with wlan, or are there restrictions?

Is the WLAN key still not supporting certain special characters?

Does the PC have to remain switched on while the camera is in operation?

The picture has a brown, yellow, purple tinge, stripes

Does the camera support sFTP or FTPS ?

Can the pictures be retrieved with the mobile phone while on the move?

Can I trigger an alarm with a microphone?

Does this device have a signal alarm? Or does she have no sound?

If I watch the camera image on my i-phone, then I have sound synonymous? want to use it as a baby monitor.

Is it possible to remove the connection cable of the camera?

Is via P2P direct access with the mobile app possible - without a router?

Can the recordings be stored directly on a Fritzbox in the NAS system?

I want to operate the camera via a 3G / UMTS router without fixed IP address ...

Is access on the move without any chargeable cloud or similar possible?

Is it possible to focus on ants at close range?

How far does motion detection go? I want to monitor an area that is about 20-25m away.

Can multiple cameras be accessed at the same time via the smart phone app?

The ftp function is described with Fritz routers and Speedport. Does that work well with Netgear?

How long is the power supply cable?

That picture of my camera is out of focus and synonymous can not really focus?

Which file format do the videos have on the SD card and with which program can they open?

What is meant by the free push service?

Can the camera also be operated with a rechargeable battery or batteries?

Can I install the software without a CD because my PC does not have a CD drive?

Have a new router. How do I connect the camera with the new router?

Is it possible to operate the camera abroad with 110V?

Can the camera also be used without internet and router via direct connection to the mobile phone?

Does this camera have a zoom function?

What is the range of the PIR sensor?

Can one adjust a swivel range? Want to monitor front door and garden door at the same time.

Can the power supply of the camera also be done via the network connection?