Q: I cannot update my camera through it's web user interface because our firewall restricts the internet access. What URLs and ports does the camera need to be open to perform online updates??
A: The Firmware Update files for all cameras are hosted on:
- All Camera Series:
This URL will be contacted to download the newest Firmware when you initiate an update through camera's webUI or click to manually download the
To allow your camera to automatically check if an update is available you need to allow connection to the following server:
- Full HD Series:
- WQHD 2k+ Series: