Q: I installed my

camera . But now I am unable to access my cameras web interface. The camera no longer accepts my login.

A: Make sure that you deactivate the option to update states when a device is connecting in the MQTT adapter configuration:

This function will update your camera configuration with empty strings when ioBroker did not yet receive the actual state from your camera. This might overwrite parts of your configuration with the string ${val}. For example your username or your password might end up being substituted.

Try to login with ${val} as your password or username and see if you can access your camera. When you are back on the webUI use the

that allows you to return your camera to it's factory default but keep your network settings.

Alternatively, you can use a tool like

to reset all affected topics.

Start by searching for topics that are set to a incorrect value - But note: when you connect to the MQTT server of your camera, you will see all status topics, except user logins! All logins are intentionally hidden. But you can find the corresponding command topics in our

- e.g. the camera admin login is set by system/user/admin/name and system/user/admin/password.

Once you found a problematic topic use the command topic to update it to the correct value:

Shortly after updating the command topic, the status topic should update as well:

If the object tree in ioBroker does not update, try to refresh the view manually. Or restart the MQTT Adapter or ioBroker itself:

In this example we updated the MQTT topic to enable the first alarm detection area - we can check the camera webUI to verify that the area was switched on:

But be careful when editing the values directly inside the ioBroker Object Tree! The camera only retains the values for Status Topics. If you restart the MQTT Adpater or ioBroker the Object Tree will loose all values it had for Command Topics. This does not matter during regular operations. But when you are manually updating those values, make sure that you do not click into such field and leave this field again without typing in a correct value:

Again, this would delete your camera settings...

• FAQs
  • IN-9408 WQHD
  • IN-8401 WQHD
  • IN-9020 Full HD
  • IN-9010 Full HD
  • IN-9008 Full HD
  • IN-8015 Full HD
  • IN-8003 Full HD
  • IN-8001 Full HD
  • IN-7011 HD
  • IN-6014 HD
  • IN-6012 HD
  • IN-6001 HD
  • IN-5907 HD
  • IN-5905 HD
  • VGA Series