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* as React from 'react'\n /* @jsx mdx */\nimport { mdx } from '@mdx-js/react';\n/* @jsxRuntime classic */\n/* @jsx mdx */\nimport { EuiSpacer } from '@elastic/eui';\nimport BreadCrumbs from 'components/Layout/BreadCrumbs';\nimport SEOHelmet from 'components/Layout/SEOHelmet';\nexport const _frontmatter = {\n \"title\": \"What to do if the WebUI malfunctions?\",\n \"path\": \"/Frequently_Asked_Question/Browser_Developer_Console/\",\n \"dateChanged\": \"2021-07-08\",\n \"author\": \"Mike Polinowski\",\n \"excerpt\": \"If the camera's WebUI starts to behave strangely in all your browsers - for example after an update - you should take a look at the browser developer console.\",\n \"image\": \"./FAQ_SearchThumb.png\",\n \"social\": \"/images/Search/FAQ_SearchThumb.webp\",\n \"toc\": \"/images/Search/TOC_Icons/Wiki_Tiles_FAQs_white.webp\",\n \"chapter\": \"FAQs\",\n \"faq\": \"Full HD Cameras\"\n};\nconst layoutProps = {\n _frontmatter\n};\nconst MDXLayout = \"wrapper\";\nexport default function MDXContent({\n components,\n ...props\n}) {\n return \n\n\n \n \n

{`Troubleshooting in the Web Interface`}

\n

{`Q`}{`: What to do if the WebUI \"malfunctions\"?`}

\n

{`A`}{`: If the camera\\`s WebUI starts to behave strangely in all your browsers - for example after an update:`}

\n
    \n
  • {`Live video no longer plays.`}
    • \n
  • {`Menus can no longer be opened.`}
    • \n
  • {`Buttons / sliders can be used but settings are not saved.`}
    • \n
\n

{`etc.`}

\n

{`You should take a look at the browser developer console. The console can be opened either by pressing the `}{`F12`}{` key or by right-clicking and selecting `}{`Inspect`}{` from the context menu:`}

\n

{`\n `}{`\n `}{`\n `}{`\n `}{`\n `}{`\n `}{`\n `}{`\n `}{`\n `}

\n

{`Then go to the `}{`Console`}{` tab and you will often already see error messages that can help you to solve the problem:`}

\n

{`\n `}{`\n `}{`\n `}{`\n `}{`\n `}{`\n `}{`\n `}{`\n `}{`\n `}

\n

{`To get more information you can switch to `}{`main(admin.html)`}{` here:`}

\n

{`\n `}{`\n `}{`\n `}{`\n `}{`\n `}{`\n `}{`\n `}{`\n `}{`\n `}

\n

{`And read out the following variables (just type in the following commands inside the console and press enter):`}

\n
    \n
  1. {`instar.config.protocol`}
    2. \n
  2. {`instar.system`}
    3. \n
  3. {`instar.video`}
    4. \n
\n

{`\n `}{`\n `}