INSTAR offers a 2-year warranty on its products. During this period, you can send in your camera for a free repair. This excludes cameras installed with custom-made or 3rd party Firmware and WebUIs which have not been approved by INSTAR. The warranty is only for hardware parts of the camera.
If you are contacting our Service Team, please keep your model and serial number ready. If you want to send your camera for repair, please use the RMA form that came with your camera.
You can also download it from our website instar.de or contact the INSTAR Service Team: