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* as React from 'react'\n /* @jsx mdx */\nimport { mdx } from '@mdx-js/react';\n/* @jsxRuntime classic */\n/* @jsx mdx */\nimport { Link } from 'gatsby';\nimport { EuiSpacer } from '@elastic/eui';\nimport YoutubeVideo from 'components/Quick_Installation/Live_Video/Troubleshooting/GDATA/VideoGDATA';\nimport NavButtons from 'components/Quick_Installation/NavButtons';\nimport ForumBox from 'components/Quick_Installation/Live_Video/ForumBox';\nimport BreadCrumbs from 'components/Layout/BreadCrumbs';\nimport SEOHelmet from 'components/Layout/SEOHelmet';\nexport const _frontmatter = {\n \"title\": \"GDATA Internet Security\",\n \"path\": \"/Quick_Installation/Live_Video/Troubleshooting/GDATA/\",\n \"dateChanged\": \"2017-11-24\",\n \"author\": \"Mike Polinowski\",\n \"excerpt\": \"Set an Exception for your IP Camera\",\n \"image\": \"./QI_SearchThumb_LiveVideo_GDATA.png\",\n \"social\": \"/images/Search/QI_SearchThumb_LiveVideo_GDATA.webp\",\n \"toc\": \"/images/Search/TOC_Icons/Wiki_Tiles_QI-Live_Video_white.webp\",\n \"chapter\": \"Installation\"\n};\nconst layoutProps = {\n _frontmatter\n};\nconst MDXLayout = \"wrapper\";\nexport default function MDXContent({\n components,\n ...props\n}) {\n return \n\n\n\n\n \n \n \n

{`Set an Exception rule inside your GDATA Antivirus Software`}

\n \n \n

{`It can unfortunately happen that your virus scanner GDATA blocks the video stream of the camera or prevents the ActiveX control or the Quicktime plugin from playing back the stream accordingly. In this case it is necessary to set an exception rule in Kaspersky so as not to block the camera.`}

\n

{`\n `}{`\n `}{`\n `}{`\n `}{`\n `}{`\n `}{`\n `}{`\n `}{`\n `}

\n

{`Step 1`}{`: If GDATA blocks the video stream, the IP address of the camera must be added to the trusted pages.`}

\n

{`\n `}{`\n `}{`\n `}{`\n `}{`\n `}{`\n `}{`\n `}{`\n `}{`\n `}

\n

{`Step 2`}{`: Open the GDATA program by clicking the GDATA icon in the lower right of the taskbar or by selecting the program from the Start menu. Then, in GDATA, click Web Protection.`}

\n

{`\n `}{`\n `}{`\n `}{`\n `}{`\n `}{`\n `}{`\n `}{`\n `}{`\n `}

\n

{`Step 3`}{`: Open the GDATA program by clicking the GDATA icon in the lower right of the taskbar or by selecting the program from the Start menu. Then, in GDATA, click Web Protection.`}

\n

{`\n `}{`\n `}{`\n `}{`\n `}{`\n `}{`\n `}{`\n `}{`\n `}{`\n `}

\n

{`Step 5`}{`: Enter the IP address of your INSTAR IP camera here.`}

\n

{`\n `}{`\n `}{`\n `}{`\n `}{`\n `}{`\n `}{`\n `}{`\n `}{`\n `}

\n

{`Step 6`}{`: And confirm the input and reload the web interface of the camera.`}

\n

{`Finally, restart the web interface of the camera. You can do this by updating the address in the web browser or by closing the web browser, and then entering the IP address again in the web browser`}

\n

{`If you have any questions or problems with the settings, you can reach us at any time within our office hours. We will do our best to solve your problems as quickly as possible.`}

\n \n \n\n ;\n}\n;\nMDXContent.isMDXComponent = true;\n "],"names":["_frontmatter","layoutProps","MDXLayout","MDXContent","_ref","components","props","_objectWithoutProperties","_excluded","mdx","Object","assign","mdxType","SEOHelmet","title","dateChanged","author","tag","description","image","twitter","location","pathname","BreadCrumbs","locationBC","locationEN","locationDE","locationFR","crumbLabel","NavButtons","parentName","YoutubeVideo","EuiSpacer","ForumBox","isMDXComponent"],"sourceRoot":""}